Shipping & Delivery

We currently ship orders within the United Kingdom only.

Our aim is to process and dispatch orders as quickly as possible, while ensuring each item is carefully packed and prepared.

Delivery Area

At this time, we only deliver to addresses within the UK.

We do not currently offer international delivery.

Order Processing

Orders are usually processed within 1–2 working days after payment is received.

Orders placed on weekends or bank holidays will usually be processed on the next working day.

Standard UK Delivery

Estimated delivery time: 3–5 working days after dispatch.

Delivery times are estimates and may vary depending on courier service, location, seasonal demand, bank holidays or circumstances outside our control.

Delivery Costs

Delivery charges will be displayed clearly at checkout before you complete your purchase.

We may offer free delivery promotions or free delivery above a certain order value. Any active offer will be shown on the website or at checkout.

Order Tracking

Where tracking is available, you will receive tracking details by email once your order has been dispatched.

Please allow some time for tracking information to update after dispatch.

Missed Deliveries

If a courier attempts delivery while you are unavailable, they may leave instructions for rearranging delivery or collecting your parcel.

Please follow the courier’s instructions carefully to avoid the parcel being returned to us.

Incorrect Delivery Details

Please make sure your delivery address is complete and accurate before placing your order.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to update the details before dispatch, but we cannot guarantee changes once an order has been processed.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number.

We will check the delivery status and work with the courier to resolve the issue.

Damaged Parcels

If your parcel arrives damaged, please contact us within 48 hours of delivery where possible. Include your order number and clear photos of the packaging and damaged item.

This helps us resolve the issue quickly.